Learn to Play the Piano for Real

JazzPianoAcademy Terms and Conditions

These Terms

By using the JazzPianoAcademy website and associated domains (the “Website”), you accept that our Terms and Privacy Policy govern your use of, activity on and purchases from the Website. We reserve the right to change these Terms from time to time and each visit to or activity on this Website by you will be governed by the then Terms operating. Your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms have been changed.

The Website is created, administered and controlled by me, Amy Pellegrini, (“we”, “us”, “our”). Before you place an order, if you have any questions relating to these Terms please contact us by sending an email to contact@jazzpiano.academy.


You may purchase from the Website either as a guest without registration or as a Subscriber responding to a new digital product alert. All Subscribers will be contacted using their registered contact details. Should you wish un-subscribe, please use the unsubscribe link provided or sending your request to contact@jazzpiano.academy. Once you un-subscribe you will no longer receive notifications about new lessons and products from us.

Intellectual Property Rights

JazzPianoAcademy is the trading name and trade mark of Amy Pellegrini. All materials, including images, illustrations, designs, site layout, photographs, written and other text or script that are part of this site together with all software compilations, underlying source code and software as well as our lessons, music and digital products in the Website are protected by copyright, trade mark, design right and/or other worldwide intellectual property rights and are owned or controlled by or licensed to us.

Any use of this Website or its contents, including copying or storing it, in part or in whole, other than for your own lawful, personal, non-commercial use is prohibited without our prior permission. You may not reproduce, publish, transmit, publicly perform, distribute, display, modify, adapt, bundle, alter, create derivative works of the site, sell or participate in any sale of or exploit in any way, any of the contents, the site, or any related software in whole or in part without our express prior written permission.

Accuracy of Content

Whilst all reasonable effort has been taken to display samples of digital products accurately, we cannot guarantee that your hardware, software or monitor's display will accurately reflect this.

To the extent permitted by law, we give no warranties in relation to the Website, in particular with limitation, any warranties regarding the accuracy of descriptions and illustrations of items in the Website. We have taken all reasonable precautions to ensure that the information provided within the Website is accurate, including (but not limited to) that prices shown are correct at the time of publishing and that all items have been fairly described.


Prices to access and download our digital products are as set out on the Website and include VAT at the current rate. We reserve the right to alter descriptions and prices at any time or withdraw products from sale. We continually update our online store. From time to time we may run special local promotions which may not be available to customers in particular jurisdictions.


We accept payment in GBP(£). We accept payment through third party payment providers as identified from time to time, such Shopify. They have their own terms of service which you should satisfy yourself of before purchasing. All payments are processed securely through our payment provider's portal. We do not hold any credit card details.

Download Delivery

Download of your digital product will not be possible at least until you have completed your payment. Once the payment is done you will be redirected to a page where you can download the content purchased. You will need to provide an email or phone in order to complete the purchase and receive the content. These details are not stored by us.

Orders placed by you are an offer to purchase and our acknowledgement is not an acceptance. Once you have received our acknowledgement email, we can't change the details of your order. Please ensure you review all your details before you complete the checkout process.

Download of your digital product grants to you a non-exclusive non-transferable licence to review and playback the product for your individual personal use only. The only exceptions to this are:

Nothing in these Terms grants you the right to perform, circulate, publish, copy or otherwise deal in the digital product. Any use outside the terms of the personal licence to use is an infringement of ours or others’ intellectual property rights and we reserve the rights to take action against you for any such breach or notify other rights holders of such breach.

Digital Products

You must provide your own technical arrangements for accessing the Website, for downloading and viewing the digital products. The digital products will normally be in commonly supported formats such as PDFs or videos viewable on YouTube and other formats. However, these will be indicated to you as part of the description of each product. Please check these before you purchase as it will not be possible to refund you after your purchase.


During the purchase process you will be given the option to subscribe though you are under no obligation to do so. By subscribing we will send you news of new lessons available for purchase and other new information released by us for you to access.

Cancellation policy

Under the United Kingdom's Consumer Rights Act 2015 rules you have the right to cancel your purchase without reason within 14 days of making the purchase provided you have not commenced the download. Once you have commenced download of the purchased item you waive the right to cancel your order for a digital product.

Where the digital product is faulty, we have the right to attempt repair or replacement of the download before you can claim a refund.

Should repair or replacement not be possible you must then inform us in writing of your wanting a refund within 14 days thereafter to us by email. Please quote your order number on all correspondence. The contract in respect of sale of the digital products between us and you requires that you make no further attempt to use the digital products on cancellation otherwise you will be subject to civil liability and possible criminal liability for infringement of our or others’ intellectual property rights. This does not affect your statutory rights.

Limitation of Liability

To the extent permitted by law we will have no liability to you in contract, tort (including negligence) or otherwise for any loss (including loss of profit), cost or damage (whether indirect, consequential, or otherwise) suffered as a result of your use of the Website or from use of information passed through the website, even if we are aware of the possibility of such loss. Additionally, we shall also not be liable to you for a breach of these terms and conditions or a failure to perform if the delay or failure is due to a cause beyond our reasonable control.

Our total liability for any claim howsoever arising shall not exceed the price paid for the products supplied by us to you. We do not however exclude or limit our liability in respect of death or personal injury caused by our negligence or for fraud or fraudulent misrepresentation.

To the extent permitted by law we exclude warranties of satisfactory quality, fitness for purpose and by description to the extent that we make no representation that they match our particular individual needs.


You agree to defend, indemnify and hold harmless, us and/or our associates, subsidiaries, their officers, directors, employees, affiliates, licensees, business partners and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees resulting from any breach by you of any of these Terms.

Terms of Use

Your access to and use of this Website is subject to the following terms:

The information and materials contained in the Website including all opinions, links, comments, advice, datasets and services (the “Information”) is provided by us for general information purposes only:

Every effort is made to keep the Website up and running smoothly, however:

Your activities should be fair and legal:

Personal Information and Privacy Policy

This privacy policy sets out how we gather, use, hold and protect (“process”) any personal information that you give to us when you use the Website. By continuing to use the Website you are accepting this policy. Some personal data information is essential to the Website functioning and our supplying a service to you. If you do not wish to allow us to process your data then you will not be able to use our services.

You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

We are the Data Controller for your personal information therefore we should be your first point of contact. We are committed to ensuring that your privacy is protected and we will process it in accordance with our policy set out below and our registration with the Information Commissioner’s Office. In processing personal data, we will comply with relevant legislation in force from time to time in England.

Indirect Anonymous Information

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service, even if you do not register with us. These “cookies” (which are small pieces of code placed on your machine during your visit) help to improve your customer experience. They are not used to identify you personally. Please note that third party cookies (over which we have no control) may be placed on your machine in the event you use broader functionality through the Website (for example access to social media).

To improve performance of our Website we may collect the following types of information:

Direct Information

Some personal data may be processed by us when you have requested a product or service from us, whether as part of an agreement to purchase from us or merely requesting further contact from us.

We use your information only for the following purposes:

We would be delighted if you would provide us with testimonials of your great experiences with us. We will review these before placing them on our marketing literature including our website and will only use your first name or an assumed name if you so wish. Should you wish for your testimonial to be removed please let us know using the contact details provided below.

The information we hold about you may be stored outside the European Economic Area in order to process your data.

When you connect to or from the Website with external websites please be careful to check whether the external site is one controlled by us or those used by third parties (such as our social media spaces on platforms such as Facebook, Twitter or LinkedIn). We cannot control the information practises of other companies and organisations that might advertise, display, link to, or offer to obtain our goods or services for you. We cannot take responsibility for, cannot control and this policy does not cover spaces on the internet not controlled by us.

Depending on your consent we may periodically use your contact details to send you promotional emails or texts about new products, special offers or other information which we think you may find interesting using the contact details which you have provided.

Please note that if the business were to be sold or transferred or we were to purchase another business, your data will be transferred with it but only as part of the business as sold or transferred. Your personal information may be disclosed to a prospective buyer or seller of such business.

We reserve the right to and may be ordered to disclose any information on the Website necessary to fully co-operate with law enforcement authorities in investigating suspected illegal activities.

Data Protection legislation gives you certain rights to control of your personal data. These are:

Further information on these rights and how to complain can obtained from the UK Information Commissioner whose website is at: www.ico.org.uk .

We fulfil these rights in the ways set out below however we do reserve our right to continue to process your data or refuse your requests as set out in relevant legislation.

We collect your contact and delivery information (e.g. name, online delivery address and email address) to get in touch with you when necessary to fulfil our contractual obligations to you. For your added security all payment pages are hosted and processed by an appropriate third party payment provider, such as Shopify, which means that we don't hold details of your billing information cards.

You have further control over the information you supply to us whether by:

Consent for the direct purpose for which you supply your data will be inferred from the situation in which you give this information. If you choose to withdraw your consent to the processing of your personal information at any time, except to the extent that we use them as part of our lawful activities, then you should inform us in writing using our contact details below. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer.

You may request details of personal information which we hold about you under the relevant Data Protection legislation in force at the time (a “Data Access Request”). If you would like a copy of the information held about you, please email us.

If you believe that any information we are processing on you

then please email us as soon as possible. We will promptly correct or delete any information found to be incorrect or no longer necessary and deal with your complaint. These rights to object are subject to our right to consider whether we are permitted or required to continue the processing in which event we will inform of our reasons.

JazzPianoAcademy 2020